Frequently asked questions

How will I receive my purchase?
Once your payment is complete, your digital product will be automatically sent to the email address you provided at checkout, including Gmail addresses.

I purchased the wrong product. Can I exchange it?
We do not offer product exchanges. All purchases are final, so please double-check your selection before buying.

Can I get a refund?
No, due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges. Please review the product details carefully before purchasing.

Can I use your products commercially?
Yes! Unless otherwise stated, our digital products come with a commercial-use license. However, you may not resell, redistribute, or share the files themselves.

I didn’t receive my download. What should I do?
First, check your spam or promotions folder for the download email. If it's still missing or you had an issue, please contact us at contactzentory@gmail.com and we'll help you out.

I accidentally purchased the same item twice.
If you've made a duplicate purchase, email us with your order details at contactzentory@gmail.com and we’ll review it. If confirmed, we may offer store credit or a replacement item.